Up to 5% top-line
regional revenue
250% overall ROI
in the first year
14 people reassigned to
more productive work
Making revenue generating field deployed assets ‘smart’ enough to manage themselves enables significant revenue recovery and operating cost reduction.
Proactive Management
When large numbers of revenue generating devices are remotely deployed, detecting and correcting problems quickly gets prohibitively expensive. The traditional IoT approach would be periodic diagnostic snapshots, but we went further. Edge Intelligence enabled our customer's devices to detect and predict failures and initiate corrective action workflows to minimize and eliminate lost revenue.
AI Image and Video Processing
Our customer's revenue generating devices rely on image and video quality. We put state-of-the-art AI at the edge, processing ALL the image and video data, to review every frame and ensure cameras are focused, targeted, and not obscured. Automating image and video quality management not only improved the time to correct problems, it also let our customer reassign humans from tedious to more productive tasks.
FSM/CSM
Our customer relies on ServiceNow IT Operations Management capabilities (FSM and CSM) to manage field deployed revenue generating devices. Traditional IoT solutions, relying on periodic diagnostic snapshots, would use these tools to streamline returning these devices to revenue generation. Our edge intelligence realizes true proactivity, empowering revenue generating devices to initiate corrective workflows when, or before, problems occur rather than after problems are detected.
"... we were able to record annual run rate savings of $750,000 while experiencing a significant reduction on manual ineffective processes".
Implement the EDGE intelligent platform at your company, and experience true Intelligence at the EDGE.